Effective Date: February 1, 2026 | Last Updated: February 1, 2026
1. Introduction
The Parenthood Project USA ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
This policy applies to all services offered by The Parenthood Project USA, including but not limited to: birth doula services, postpartum support, infant sleep consulting, childbirth education, and related support services.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect information you voluntarily provide when you:
- Complete intake forms or applications for our services
- Schedule consultations or appointments
- Register for courses, workshops, or educational programs
- Subscribe to our newsletter or mailing list
- Communicate with us via email, phone, text message, or social media
- Make purchases or payments for our services
- Participate in surveys, promotions, or community events
This information may include:
- Contact Information: Name, email address, phone number, mailing address
- Family Information: Partner's name, children's names and ages, due date, birth preferences
- Health-Related Information: Pregnancy history, medical conditions relevant to our services, pediatrician information, infant feeding methods, sleep patterns, and other information you choose to share to help us provide personalized support
- Financial Information: Payment card details, billing address (processed securely through third-party payment processors—we do not store complete payment card numbers)
- Communication Records: Emails, text messages, and notes from our sessions together
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
- Location Data: General geographic location based on IP address
- Cookies and Similar Technologies: See Section 7 for details on our cookie practices
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Referrals from healthcare providers, other doulas, or past clients (with their consent)
- Scheduling and booking platforms (e.g., Calendly, Acuity)
- Payment processors
- Marketing and analytics partners
3. How We Use Your Information
We use the information we collect to:
- Provide Services: Deliver birth doula support, postpartum care, sleep consulting, childbirth education, and other services you request
- Personalize Your Experience: Tailor our support and recommendations to your family's unique needs and preferences
- Communicate With You: Send appointment reminders, service updates, educational content, and respond to your inquiries
- Process Transactions: Handle payments, send invoices, and manage billing
- Improve Our Services: Analyze usage patterns, gather feedback, and enhance our offerings
- Marketing: Send newsletters, promotional offers, and information about new services (with your consent, where required)
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Safety and Security: Protect against fraud, unauthorized access, and other harmful activities
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
- Service Providers: We work with trusted third-party companies that help us operate our business, including payment processors, email marketing platforms, scheduling software, and website hosting services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Healthcare Team Coordination: With your explicit consent, we may share relevant information with your healthcare providers (OB/GYN, midwife, pediatrician) to ensure coordinated care.
- Professional Network: With your consent, we may refer you to or coordinate with other birth professionals, lactation consultants, or specialists who can support your family.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Mandatory Reporting: As caring professionals, we are committed to child safety. If we have reasonable cause to believe a child is being abused or neglected, we may be legally obligated to report this to appropriate authorities.
- Business Transfers: If our business is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our relationship with you
- Comply with legal, accounting, and reporting requirements
- Resolve disputes and enforce our agreements
For most client records, we retain information for seven (7) years after our last interaction, in accordance with professional best practices. You may request deletion of your information at any time, subject to our legal retention obligations.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure, password-protected systems and devices
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
- Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time
To exercise any of these rights, please contact us using the information provided in Section 12.
9. Children's Privacy
Our services are intended for parents, expectant parents, and caregivers. We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
10. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms, educational resources, or partner organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or prominent notice on our website, where appropriate
Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Parenthood Project USA
Website: theparenthoodprojectusa.com
We aim to respond to all inquiries within 30 days.
13. Additional Disclosures for California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.
14. Additional Disclosures for New York Residents
New York residents may have additional rights under applicable state laws. If you have questions about how New York law applies to your personal information, please contact us.